Responsible Gaming
Gambling should be an enjoyable form of entertainment, never a way to make money. We are committed to promoting responsible gaming and providing resources for those who need help.
Our Responsible Gaming Principles
Set Time Limits
Decide how much time you'll spend gambling before you start. Use the reality check tools offered by casinos to track your session length.
Set Deposit Limits
Only gamble with money you can afford to lose. Set daily, weekly, or monthly deposit limits on your casino accounts.
Never Chase Losses
If you're losing, stop playing. Chasing losses is one of the most common signs of problem gambling and can lead to serious financial harm.
Stay Informed
Understand the odds and how games work. No strategy can guarantee wins. The house always has an edge.
Warning Signs of Problem Gambling
If you recognise any of these behaviours in yourself or someone you know, it may be time to seek help:
- Spending more money on gambling than you can afford
- Borrowing money or selling possessions to gamble
- Feeling anxious, worried, or irritable when trying to stop gambling
- Gambling to escape problems or relieve feelings of helplessness
- Lying to family members or friends about how much you gamble
- Neglecting work, education, or family responsibilities due to gambling
- Chasing losses by continuing to gamble after losing money
- Needing to gamble with increasing amounts of money to feel excitement
- Failed attempts to control, cut back, or stop gambling
- Feeling restless or irritable when trying to reduce gambling
Self-Exclusion Tools
If you need to take a break from gambling, there are several tools available to help you:
GamStop - National Self-Exclusion
GamStop is a free service that allows you to self-exclude from all UKGC licensed online gambling companies. You can choose to exclude yourself for 6 months, 1 year, or 5 years.
Visit GamStop →Individual Casino Tools
All UKGC licensed casinos offer responsible gaming tools including deposit limits, loss limits, session time limits, cooling-off periods, and self-exclusion options. Look for the responsible gaming section in your casino account settings.
Blocking Software
You can also use software to block access to gambling websites. Tools like Gamban block gambling sites and apps across all your devices.
Visit Gamban →Support & Help
If you or someone you know has a gambling problem, these organisations can help:
BeGambleAware
Free, confidential advice and support for anyone affected by gambling.
Phone: 0808 8020 133
www.begambleaware.org →GamCare
Support, information, and counselling for problem gamblers in the UK.
Phone: 0808 8020 133
www.gamcare.org.uk →Gambling Therapy
Free online support and practical advice for gambling addiction.
www.gamblingtherapy.org →Citizens Advice
Free advice on debt and financial problems caused by gambling.
www.citizensadvice.org.uk →Underage Gambling Prevention
You must be 18 or over to gamble in the United Kingdom.
It is illegal for anyone under the age of 18 to gamble in the UK. All UKGC licensed casinos are required to verify the age and identity of their customers before allowing them to gamble.
If you are concerned about a young person gambling, you can use parental control software to restrict access to gambling websites. Tools like Net Nanny, Norton Family, and built-in device parental controls can help protect young people from underage gambling.